Select a category below to find the fastest and most appropriate way to reach us:
To better assist you, please select from the following options when calling our office line:
Press 1 – Patient Intake & Scheduling
Speak with Lindsey for new patient referrals, insurance verification, scheduling, and general intake questions.
Press 2 – Clinical Questions
Speak with Kevin Greenfield, OTR/L, regarding patient care, therapy services, or other clinical-related inquiries.
Press 3 – Business Development & Partnerships
Speak with Joey Dellapi regarding physician referrals, assisted living communities, hospitals, marketing, business partnerships, or general operational inquiries.
Press 4 – Contact Information
Hear our office hours, service area, fax number, email address, and other company information.
Press 5 – Billing Department
For billing questions or patient account inquiries, you will be connected with Shoreline Medical, our billing partner.
Press 6 – Leave a Message
Leave a voicemail, and a member of our team will return your call as soon as possible.
Our secure fax line is available for physicians, hospitals, case managers, assisted living communities, home health agencies, and other healthcare providers.
Please use this fax number to send:
- Patient referrals
- Face sheets & demographic information
- Physician prescriptions/orders
- Plan of Care requests
- Signed therapy orders
- Medical records & supporting documentation
- Insurance authorizations
- Progress notes & clinical documentation requests
- Claims-related documentation
- Any additional records needed to coordinate patient care
For urgent referrals or time-sensitive requests, we recommend calling our office at (973) 320-7317 to ensure your documents have been received.
Whether you’re a patient, family member, physician, case manager, assisted living community, or healthcare professional, our team is here to help.
Kinetic Home Therapy Services partners with Shoreline Medical Billing to assist patients with billing and insurance-related questions. If you have questions regarding your account, our billing team is available to help.
Please contact Shoreline Medical for:
- Insurance billing questions
- Patient statements and balances
- Payment inquiries
- Explanation of Benefits (EOB) questions
- Claims status and processing
- Secondary insurance billing
- Payment arrangements
- General billing assistance
Proudly serving Northern New Jersey from our Wayne, NJ headquarters.